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Designing Digitally - A blank white square image devoid of any text or graphics, resembling the clear focus required in Trauma Nurse Training Simulations. Designing Digitally -

Product Services Training Games for Spectrum

Designing Digitally - A blank white square image devoid of any text or graphics, resembling the clear focus required in Trauma Nurse Training Simulations. Designing Digitally -

Training Course

Product Services Training Games

Training Delivery

The Client

Spectrum is the trade name of Charter Communications, which is widely used by market consumers and commercial cable television channels, internet, telephone, and wireless service providers.

training Sneak Peak

The Challenge

Spectrum faced a formidable challenge as their competitors, AT&T Uverse and Verizon FiOS, surged ahead with new technologies. To maintain a competitive edge, Spectrum associates involved in cable and internet services must comprehensively understand these rival offerings. Effective communication of Spectrum’s superior products and services to customers hinged on this crucial knowledge.

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The solution

Designing Digitally developed a solution transcending traditional training methods. Recognizing the need for immersive and engaging learning experiences, we crafted two serious business games centered around an “eye spy” theme. Through these interactive experiences, users embark on a thrilling journey alongside a Spectrum secret detective who has meticulously researched and tracked the competition.

These severe games serve as more than just tutorials; they are dynamic platforms that highlight the critical features of AT&T Uverse and Verizon FiOS while simultaneously showcasing the unparalleled advantages of Spectrum’s offerings. Users are not mere spectators; they actively engage with the content, absorbing information about Spectrum’s competitive advantages and unique value propositions. By immersing themselves in this web-based interactive tutorial and assessment, associates were provided with the knowledge and skills to effectively articulate Spectrum’s value proposition to customers.

Implementing these innovative, serious business games is pivotal in Spectrum’s quest to outmaneuver competitors. By transforming training into an engaging and immersive experience, Designing Digitally has empowered associates with the tools and insights needed to navigate the competitive landscape with confidence and proficiency.

The interactive nature of the games fosters a more profound understanding and retention of critical concepts, ensuring that associates are well-equipped to effectively communicate the advantages of Spectrum’s products. As a result, Spectrum stands poised to solidify its position as a leader in the cable and internet services industry, ready to meet the challenges of tomorrow with ingenuity and resolve.

OUR
  • CLIENT SUCCESS STORIES
  • PAST PROJECTS
  • COMMISSIONED WORK
  • PROJECT PORTFOLIO
  • PROGRAM OUTCOMES
  • ORGANIZATIONAL IMPACTS
  • LAUNCHED CLIENT PROJECTS

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Woman at a desk with a headset on, surrounded by symbols representing work tasks, with the text "Immersive Orientation" displayed above.
Designing Digitally - Poster for U.S. Air Force Academy's F22 Simulator featuring a jet flying over a mountainous terrain, with a "Learn More" button at the bottom. Designing Digitally -
Designing Digitally - Website homepage of an eLearning vendor specializing in cargo shipment training, displaying a logo, navigation menu, and images of ships and shipping containers. Designing Digitally -
Designing Digitally - A person stands in front of a screen in a pose for calibration in the Air Marshalling Training Serious Game by Designing Digitally. The screen displays instructions and the game logo, exemplifying how training games for workplace training enhance skills effectively. Designing Digitally -
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BMV Buddy is a driving education mobile app that provides comprehensive drivers education. Developed in collaboration with the Bureau of Motor Vehicles, this innovative mobile application offers interactive lessons, informative videos, and practice tests
Designing Digitally - Screenshot of the "Recycle Roundup Leap Motion Serious Game" by Designing Digitally. Instructions for sorting recyclables are shown, emphasizing quick and accurate placement of items for effective Employee Training. Designing Digitally -
Designing Digitally - A screenshot of the "mobilizer sales training" mobile app by designing digitally, displaying a colorful virtual city map with various labeled buildings and a "learn more" button. Designing Digitally -
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Designing Digitally - A digital simulation interface for Hewlett Packard Enterprise 3PAR StoreServ repair, featuring a floating hand interacting with a virtual reality model of server hardware. Designing Digitally -
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Community transit first year onboarding training program focused on _(Auto Draft)_ strategies.
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Designing Digitally - A virtual cityscape featuring the Mercer City Sales Serious Game, with a "Learn More" button at the bottom. The skyline has multiple buildings with various statuses like "Complete" and "Failed. Designing Digitally -
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Designing Digitally - Auction winning display showcasing three cars with prices: a 2012 Mercedes E-Class, a sold 2010 Dodge Caravan, and a 2015 Audi SS, under the title "Auto Designing Digitally -
Screenshot of an e-learning platform interface featuring the "Custom Loomis Management System" with a topic outline on the left side and a forum section.
Designing Digitally - An image with overlapping screens. The background shows a webpage about fan and compressor mechanical design, while the foreground displays a GE logo with the text "Power Plant Familiarization Online Learning" and a "Learn More" button. Designing Digitally -
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An illustration of a medical e-learning module by the France Foundation featuring a doctor discussing treatment options for idiopathic pulmonary fibrosis with a patient.
Experience the incredible Simulation Training program at NewYork Presbyterian Hospital designed to enhance culture and empathy skills.
Display of a website for Wyoming housing network with a prominent "journey to old faithful Learning Management System" banner and a "learn more" button.

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OUR
  • CLIENT SUCCESS STORIES
  • PAST PROJECTS
  • COMMISSIONED WORK
  • PROJECT PORTFOLIO
  • PROGRAM OUTCOMES
  • ORGANIZATIONAL IMPACTS
  • LAUNCHED CLIENT PROJECTS

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